Positive replies, taken care of.
Enable automatic publishing for eligible four- and five-star reviews. ReviewPilot writes personalized replies using the actual feedback and your dealership’s instructions, without a manager approving each one.
With automatic publishing enabled, ReviewPilot answers eligible positive Google reviews without your managers writing or approving each reply. Bring exceptions to the right people and keep everyone informed with a weekly summary.
Let routine positive replies run in the background. Your managers can focus on customers and step in for feedback that needs their attention.
Enable automatic publishing for eligible four- and five-star reviews. ReviewPilot writes personalized replies using the actual feedback and your dealership’s instructions, without a manager approving each one.
For lower-rated reviews, add the details behind the visit and regenerate the draft. Approve and publish, or keep the review pending with automatic replies turned off.
Optional employee tracking surfaces names mentioned in reviews, with rating breakdowns and exports. See both praise and feedback that deserves a closer look.
Manage multiple locations from one login, with business-specific settings and access. Weekday reminders surface unanswered one- to three-star reviews, while weekly summaries keep your team informed.
Let’s talk about your groupOptional spam detection flags suspected spam and prevents automatic replies. Managers can override the flag when a response is appropriate.
Employee-mention analytics help you understand who customers recognize. Filter by date and export the data for your own reporting.
Pricing is per location. Contact us for a setup that fits your dealership.
ReviewPilot is a separate platform for Google review management, available to dealerships and other businesses. It complements the day-to-day operational tools in the DriveLink lineup.