ReviewWe bring the reviews in.
We help connect your Google Business Profile. New reviews from your onboarding date appear in your ReviewPilot inbox.
YOUR GOOGLE REVIEWS. TAKEN CARE OF.Your reviews get answered.
Your reviews get answered.
You get on with business.
With automatic publishing enabled, ReviewPilot writes and publishes personalized replies to eligible positive Google reviews. Feedback that needs a closer look comes to your attention, and a weekly summary keeps you informed.
For independent businesses.
And teams with many locations.★★★★★A little more care in every reply.
And teams with many locations.★★★★★A little more care in every reply.
A personal response. Not a canned reply.
JL
Jordan L.Google review · Sample business
G★★★★★
“Maya was so helpful and made the whole experience easy. She took the time to answer all my questions. Thank you!”
Thank you, Jordan! We’re glad Maya could answer your questions and make your visit feel easy. We’ll be sure to share your kind words with her.
Ready for your review★
Great service, recognized.Employee mention: Maya
Illustrative preview with fictional sample data.
ONE LESS TASK ON YOUR LISTThe routine replies?
The routine replies?
Already taken care of.
No checking for every new review. No writing the same thank-you again. Set your preferences, let eligible positive replies publish automatically, and step in when needed.
The positive replies go out.
With automation enabled, eligible four- and five-star reviews receive personalized replies based on the customer’s feedback and your business’s instructions.
You handle the exceptions.
Risk-flagged reviews are held for attention. Choose how lower-rated reviews are handled, and get a weekly summary of activity.
WHEN SOMETHING NEEDS YOUR ATTENTIONAn inbox for the exceptions.
An inbox for the exceptions.
Not another daily chore.
You don’t need to approve every eligible positive reply when automation is on. When you do need to step in, the review and suggested response are together in one place. Explore the sample inbox below.
Reviews Sample inbox
3 awaiting reviewJordan L.★★★★★
CUSTOMER REVIEWMaya was so helpful and made the whole experience easy. She took the time to answer all my questions. Thank you!
Thank you, Jordan! We’re glad Maya could answer your questions and make your visit feel easy. We’ll be sure to share your kind words with her.
Illustration only. Nothing is published.
Your team adds context or regenerates a reply, rather than directly editing the response text.
AUTOMATE THE ROUTINE. KEEP THE JUDGMENT.Your reputation.
Your reputation.
Your rules.
Choose where automation helps and where a person should take a closer look.
Positive review replies
Let the good news flow.
Enable automatic publishing for eligible four- and five-star reviews. Reviews containing risk keywords are excluded from auto-publishing.
Lower-rated review repliesYour call
Give sensitive feedback time.
Keep lower-rated reviews pending until you’re ready. Or enable an automatic reply after a delay you choose, starting with a configurable three-day default.
Keep suspected spam on hold.
Spam detection flags suspicious reviews and prevents automatic replies. Your team can review the flag and choose to respond.
Stay informed. Not overwhelmed.
Get one batched weekday reminder for unanswered one- to three-star reviews, plus a Monday summary of the previous week’s activity.
THERE’S MORE IN THE FEEDBACKSee the people
See the people
behind the stars.
Optional employee-mention tracking shows who customers name, how often, and alongside which ratings. Filter by date and export the data for your own reports.
Find the right setup for your teamEmployee mentions
This month37mentions worth
paying attention to✦
paying attention to✦
Fictional sample data · Optional feature
Local business.
Not a small reputation.
Whether you run an independent business or oversee several locations, ReviewPilot keeps your review routine focused. Manage locations from one login, with settings that fit each business.
Managing a dealership or automotive group?
Explore the dealership workflowGOOD QUESTIONS
A little clarity.
Can I manage multiple locations?
Yes. Manage multiple locations from one login, with separate settings and access for each business.
Does it respond to every review automatically?
Only according to your settings. Positive-review automation is optional. Lower-rated reviews can wait for manual handling, or use a configurable auto-reply delay. Risk keywords and suspected spam can hold reviews for attention.
Can I edit the AI response?
You can add context and regenerate the response, then approve and publish it. Direct text editing is not available.
Will it answer my old reviews?
The current workflow starts with new reviews from your onboarding date, rather than your historical backlog. Reviews sync periodically, not in real time.
How do setup and pricing work?
Start with a demo. We help connect your business and configure the workflow. Pricing is per location and depends on the features you need. Contact us for a quote.
LET’S TAKE REVIEWS OFF YOUR TO-DO LISTTake one more task
Take one more task
off your plate.
Tell us about your business. We’ll show you what ReviewPilot can handle automatically and where your team stays involved.
sales@drivelinkapps.comFrom the team behind DriveLink.